Legal Texts

• Legal notice
• Conditions of use
• Privacy policy for clients and potential clients
• Privacy policy for individuals in the database
• Privacy policy - Transparency
• Privacy policy - Suppliers
• Security policy
• Cookies policy

If you have any doubts or you wish to receive more information, remember that you can contact our Customer Service at +34 900 176 076, customerservice@informa.es, our Online Chat or via our contact page.

Legal notice

In compliance with the duty of information in article 10 of the Law 34/2002, dated 11 July, about Electronic Commerce and Information Society Services, the following data are stated below:

This website is property of:

Registered Name: INFORMA D&B, S.A.U. (S.M.E.), hereinafter INFORMA.

NIF: A80192727.

Business address: Avenida de Europa 19, 28108 Alcobendas (Madrid), España. 

Telephone: +34 900 176 076.

Registered in the Mercantile Register of Madrid, Volume 15.463, Folio 196, Section 8, Sheet M-39383.

E-mail: customerservice@informa.es.

Conditions of use

The access to the web page of INFORMA D&B S.A. (S.M.E.) (hereinafter the COMPANY) implies the acceptance of the following conditions:

1. Conditions.

The access and navigation in this site means the knowledge and acceptance of the legal warnings, use terms and conditions contained therein. The mere access does not imply the establishment of any business relationship between the COMPANY and the user.

The contents and services on this website are directed solely to those persons who have no judicial or legal restriction to access them.

These terms and conditions and/or those of the different products and services may be modified by the COMPANY when considered appropriate. However, they would be adequately notified and would be valid from their publication on the web.

2. Services.

The COMPANY offers through its websites products and services to its users that are subject to the terms and conditions of the current web and to those applied to any of the products and services that you should know and accept, but in no case, and except indicated otherwise would they exempt from the fulfilling of the current conditions.

3. Contents.

The contents offered through the web are either property of THE COMPANY or it is authorised for its distribution, and they are updated. THE COMPANY will make the greatest efforts to prevent content errors.

The COMPANY is not responsible for errors in the contents supplied by third parties that may appear on its WEB. The COMPANY also reserves the right to modify the contents of the site at any time.

The COMPANY is not responsible for information exchanges between users or through this website. Responsibility for the statements made by users is exclusive of those who express them. Any communication or transmission of content that infringes rights of third parties whose content is threatening, obscene, defamatory, pornographic, racist, or that violates the dignity or rights under the current legislation or any conduct encourages or constitutes a criminal offence are prohibited.

It is also prohibited to include and communicate content which is false or inaccurate and lead or is likely to mislead other users or staff of the COMPANY, in particular the contents that are protected by any rights of intellectual property belonging to third parties who do not have the authorization of the rights, or discredit the reputation of the COMPANY, be considered as a case of illicit, deceitful or unfair and/or include viruses or any other electronic elements that can damage or impede the operation of the website, network, computer equipment of The COMPANY or third parties and/or access to the portal of other users.

THE COMPANY reserves the right to prohibit access to this website to any user who performs any of the conducts referred to in the preceding paragraph.

The COMPANY may directly or indirectly offer links to other websites for informational purposes only, which in no case are an invitation to purchase products or services offered in the destination website. If the COMPANY has effective knowledge that the activity or information from these links is illicit, criminal or could damage third-party property or rights liable for compensation, it shall act with due diligence to remove or disable the link as soon as possible.

4. Liability Limitation.

THE COMPANY is not responsible for any bad use that could be made out of its website, nor of viruses or other elements that may exist and cause damage to computer systems, electronic documents or users’ files from its website or third-party websites.

THE COMPANY is not responsible or liable for the content of websites linked by it nor of the products and services offered in those websites.

5. Industrial and Intellectual property.

This website and its content (text, sounds, brands, software and others) are the property of the COMPANY and are protected by the current legislation on intellectual property. Web access does not mean the acquisition of any rights therein by the user; any modification, copy, commercialisation, reproduction, download, transmission or distribution are expressly prohibited.

The user would only make a private use of downloaded contents.

The brands or distinctive signs that appear on the site are owned by the COMPANY or third parties and its use is expressly prohibited for any purpose.

6. Navigation and Security.

Browsing through the pages of our websites can be done in a completely anonymous way and our web servers only keep a series of free access public data for strictly statistical purposes. These data are the domain name or IP address of the internet service provider with which the user enters the website, the access date and time and the Internet address from which the hyperlink to our website departed.

Cookies: sometimes it is possible that the company uses a technology called |cookies| so as to provide a series of contents and/or services in a customised way. A |cookie| is a tiny data element that a website can send to the user's browser. On the other hand, this element may be stored on the hard disk of the user's computer to be recognized when the user returns to the same website. In any case, the users can always specify on its browser preferences if they want to receive a notice before accepting any |cookies|. The data that would be stored in each cookie are date and time of the last time the user visited our website, contents design chosen by the user on its first visit and the security elements involved in access control to restricted areas.

We do as well inform you that THE COMPANY will make all the efforts to guarantee navigation through its web page and it notifies that it has been designed to support the Microsoft Internet Explorer 10.X browser and holds no responsibility for the prejudices that may be suffered by the users for the use of different browser versions than the ones for which this web was designed.

7. Legislation and Jurisdiction.

These General Terms and Conditions are subject to Spanish laws. Both parties subject themselves, at their own choice, with express revocation of any other forum that could correspond, to the courts of the residence of the user for conflicts resolution.

Privacy policy for clients and potential clients

(25/05/2021)

A. Introduction

INFORMA is the national leader in business, financial, sectorial and marketing information supply thanks to its registered trademarks Informa, eInforma and DBK. Since its creation in 1992, INFORMA collects information to offer products and services that help its customers make the most informed decisions.

Below you will find information about how INFORMA processes your personal data. 

B. Who is responsible for the processing of your personal data?

INFORMA D&B, S.A.U. (S.M.E.), with NIF A80192727 and registered address in Avenida de Europa 19, 28108 Alcobendas (Madrid), España.

INFORMA is registered in the Mercantile Register of Madrid Volume 15.463, Folio, 196, section 8, sheet M-39383.

Contact data:

Brand name	E-Mail	Telephone
Informa	customerservice@informa.es	+34 900 176 076
eInforma	clientes@einforma.com	+34 900 10 30 20

You can also contact INFORMA's Data Protection Officer by e-mail : dpo@informa.es

C. What kind of personal data does INFORMA process and where does the data come from?

a. Data directly provided by the data subject or by another person working in the same company:

In this case, information can be collected (i) through business cards, (ii) when filling in a form in INFORMA's website or (iii) when providing necessary information for INFORMA to provide services.

The personal data processed in each case are as follows:

• In order to attend to your requests, sign you up in newsletters (or other forms in INFORMA's websites) or access INFORMA's database: name and surname, corporate e-mail, corporate telephone number and NIF. Likewise, in certain website forms, INFORMA turns to a third party that produces proof of the user's consent. In those cases, INFORMA collects your digital footprint (set of data extracted from the user device that unequivocally identify that device) with the sole purpose of producing that proof.
• In order to provide services to customers, they are required to provide the following data:

- If the customer is a legal person, the name and surname of a contact person, their position in the company, corporate e-mail and corporate contact telephone number.

- If the customer is an individual businessman, they will have to additionally provide their NIF, mailing address and bank data.

b. Data automatically collected through cookies:

INFORMA also collects the user's navigation data automatically when they access INFORMA's platform, social network accounts, e-mails or SMS through cookies or data recovery and storage devices.

In those cases, the information collected refers to context data such as the browser version, IP address, e-mail opening times, viewed websites or sections of the visited platform or the device used to go online.

You can consult our Cookies policy for additional information on this data processing or access the Consent Management Dashboard that allows you to manage cookies on our WEBSITE.

c. Data obtained from social networks:

INFORMA has access to the social profiles of the people or entities that follow their accounts on social networks, so it has access to the available information according to the privacy level established by the user. For example, if you do not disclose your e-mail address to other contacts, INFORMA will not see it either.

INFORMA just interacts with their followers by publishing news about their activity and by answering messages or mentions.

If you want to control the information that INFORMA automatically obtains from social networks, you can do so in your profile in each of the social networks in which you have an account. You just have to login and select from your profile which information you want to reveal and who is allowed to access to it.

d. Data obtained from public sources:

Such as contact data of private or public institutions' representatives.

INFORMA does not collect data labelled by the General Data Protection Regulation (GDPR) as especially sensitive, like race or ethnic origin, politic opinions, religious or philosophical beliefs, participation in unions, health, sexual activity or orientation, biometric or genetic data.

It is the data subject's responsibility to ensure that the data provided are true, exact, complete and updated, and only they will be responsible of any direct or indirect damages or losses that may occur as a consequence of the breach of this obligation.

If a user provides data from a third party, the user must inform said third party about the conditions of this Privacy Policy and obtain their authorisation to provide their data to INFORMA. 

D. Why does INFORMA process your personal data and for what purpose? 

Personal data are exclusively collected for the purposes mentioned in this Privacy Policy, based on the following legal foundations:

I. Execution of the service contract between with INFORMA or application of pre-contractual measures:

a. To activate the subscription of a user registered in the website, it is necessary to verify their identity.

b. Render the requested service, perform its billing and collection, and manage, maintain and control the contractual relationship with the customers, as well as solving any doubts that may arise.

The personal data requested for these purposes are the ones needed to process your request or to formalise and manage the agreement to provide services, and therefore, it is compulsory to provide them because otherwise INFORMA will not be able to properly deal with your request or doubts, activate your subscription, formalise the contractual relation or properly provide or manage the mentioned service.   

II. INFORMA's legitimate interests:

a. For customers, INFORMA may perform actions or commercial and/or advertising communications, by any means, including electronic or equivalent communications, related to similar products or services to those contracted, according to article 21 of Law 34/2002, dated 11 July, on information society services and electronic commerce (LSSI).

In addition, INFORMA may also contact the legal entity, through a contact person, for the sole purpose of updating the information about the aforementioned legal entity contained in its commercial, financial and marketing information database.

b. INFORMA may process contact details on individuals rendering services on a legal person (for professional contact purposes) and on individual businessmen (always referred as such). Only the necessary data to locate them would be processed.

c.  INFORMA, as owner and administrator of the EmpresaActual blog, can process the data provided by you through the blog uniquely for the proper management of the publications and/or comments made on it.

You can oppose this processing based on the legitimate interest of INFORMA, following the indications contained in section G, "Data Subjects Rights", of this Privacy Policy. Notwithstanding, if you wish to object to receiving commercial communications by e-mail, remember that you can always do so by selecting unsubscribe at the bottom of any INFORMA's electronic communications.

III. Consent:

a. To send information and advertising about INFORMA's products and services, by any means, even by electronic or equivalent communications.

b. To receive information and advertising about products and services of other companies of the CESCE group or third parties, by any means, even by electronic or equivalent communications.

c.  To transfer your data to third parties, according to the conditions presented in the section named Who does INFORMA share that information with.

Consent given by proxies or authorised persons for the aforementioned purposes will be considered given both on their own behalf and on behalf of the legal entity they represent, according to article 21 of the law on information society services and electronic commerce (LSSI).

If you do not authorise the processing of your personal data for the purposes previously mentioned, it will not affect the maintenance or compliance of the contractual relation that you may have with INFORMA.

IV. Compliance with a legal obligation:

Assist data subjects in the exercise of their rights in virtue of articles 15 to 22 of the General Data Protection Regulation and process the request received according to what is established in the General Data Protection Regulation, the Organic Law 3/2018, dated 5 December, on Personal Data Protection and Digital Rights as well as any other applicable legislation in data protection.

E. Who does INFORMA share that information with?

INFORMA shares your information with:

• Service suppliers hired by INFORMA (in charge of the processing). For example, hosting services or legal consulting. INFORMA requires by contract all its data processors to only use provided personal data for the purpose foreseen in the contract, apply certain security measures and return or destroy said personal data upon its termination.

• Service suppliers hired by INFORMA (in charge of the processing) located outside the European Economic Area, which involve International Data Transfers (IDT). In these cases, INFORMA requires those addressees to comply with the measures designed to protect personal data based on mechanisms approved by the EU that allow such transfers.
• On another note, INFORMA will only reveal your personal data to third parties in the following cases.
  
  - If it is the company where you work. In that case, INFORMA will communicate the data provided along with the use you make of the services or products of INFORMA, in order to enable the management and maintenance of the contractual relation between the company and INFORMA, as well as to prevent fraud.
  
  - If you let INFORMA know you are interested in contracting credit insurances or other risk management products offered by INFORMA's parent company, COMPAÑÍA ESPAÑOLA DE SEGUROS DE CRÉDITO A LA EXPORTACIÓN, S.A. CÍA DE SEGUROS Y REASEGUROS (SME), hereinafter CESCE. Only in that case will your data be communicated to CESCE, the insurance company of which INFORMA is an exclusive insurance agent.
  
  - If you let INFORMA know you are interested in contracting our partners' products or services. Only in that case will your data be communicated, in order to provide that service or product.
  
  - If they are legally requested by the Tax Agency, judges or courts, etc.

F. Data conservation

Personal data provided through contact forms will be stored by INFORMA for a maximum period of 6 months, unless you express your desire to receive commercial communications, in which case they will be stored as long as you do not object or withdraw your consent.

If you are a customer of INFORMA, your personal data will be stored for as long as the contractual relation remains valid. If you work for a legal person that is a customer of INFORMA, INFORMA will store your personal data until the said legal person requests your deregistration and, in any case, while the contractual relation between INFORMA and the company where you work is valid. In both cases, once the contract is terminated, INFORMA will keep your personal data blocked during the legal prescription terms (6 years according to the Commercial Code regulations). After this period has elapsed, your data will be destroyed.

G. Rights of the data subjects

You have the right to request a confirmation on whether INFORMA is processing your personal data and, if so, to access that data. You also have the right to request your personal data's portability.

If any of your personal data are inaccurate or incomplete, you must request their correction.

You have the right to oppose the processing of your data and/or to request their elimination.

You may request the limitation on the processing of your data in the following cases:

 - While the contesting of your data's accuracy is being checked.

 - If the processing were illicit, but you are opposed to the elimination of your data.

 - When INFORMA does not need your data, but you need them for the exercise or the defence of claims.

When you have opposed the processing of your data for the compliance of a public interest mission or for the satisfaction of a legitimate interest, while we verify if the legitimate reasons for the processing prevail.

Furthermore, you can withdraw your consent at any time.

INFORMA may request additional information necessary to confirm your identity if it has reasonable identification doubts, and to identify the company to which your data are linked, if applicable, to properly exercise your rights. Please find below the communication channels at your disposal:

 - Letter: INFORMA D&B S.A.U. (S.M.E.), Avenida de Europa 19, 28108 Alcobendas (Madrid), España. Attn. Data Protection.

 -  E-mail: customerservice@informa.es or clientes@einforma.com, typing in “Data Protection” in the subject line.

If you think INFORMA has not processed your personal data in accordance with the applicable data protection regulations, among others, you can contact the Data Protection Officer at dpo@informa.es – Subject: Data Protection Claim.

Additionally, you can obtain more information about your rights whenever you deem it appropriate by addressing the Spanish Data Protection Agency, located in calle Jorge Juan, 6, 28001, Madrid (www.agpd.es), before which you will be able to file a claim.

H. Privacy policy update

INFORMA constantly strives to improve their services, processes and the data subjects' rights protection. That is the reason why this privacy policy will be periodically updated. We advise you to check it regularly.

Privacy policy - Suppliers

A. Data controller: INFORMA D&B S.A.U. (S.M.E.), with NIF A80192727 and registered address in Avenida de la Industria, 32, 28108 ALCOBENDAS (Madrid), Data Protection Officer’s email address: protecciondedatos@informa.es. 

B. Purpose of the processing: manage the rendering of the service in its administrative, accounting, and fiscal aspects. 

C. Legitimate interest:

·       The legal basis of the administrative aspect is the art. 6.1.f) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter, GDPR) The legitimate interest pursued is the supply of the product or service rendered by the supplier.

·       The legal basis of the accounting aspect is the compliance of a legal obligation established in the Royal Decree, dated 22 August 1885, by which the Commercial Code is published.

·       The legal basis of the fiscal aspect is the compliance of a legal obligation established according to Law 58/2003, dated 17 December, General Tax Act. 

D. Storage period: The data will be stored during the term of the service rendered by the SUPPLIER and, once it has finished, that data will be blocked for the period established in the applicable accounting or fiscal legislation, or to meet the responsibilities that may derive from the data processing. 

E. Data addressees: The data of the interested parties will not be communicated to third parties except for fulfilling with their respective legal obligations or for the service development and rendering. In this sense, communications to Public Administrations (e.g. AEAT) and bank entities (to make the deposits and payments derived from the relationship) are foreseen. 

F. Requirement to provide the data: the supplier is not obliged to provide the data, but the communication of such data is a prerequisite for the rendering of the service. 

G. Transfer of personal data to third countries: not envisaged. 

H. Automated decisions: automated decision-making is not envisaged. 

I. Subject’s rights: right of access, rectification, erasure, objection, restriction of processing and data portability. How to exercise them: data subjects may exercise their rights to data protection by writing to dpo@informa.es, specifying “Suppliers” in the subject. 

J. Right to lodge a complaint with a supervisory authority: you may file a complaint by writing to the Spanish Data Protection Agency, located in Calle Jorge Juan, 6, 28001, Madrid, or in the AEAT Electronic Administration page (www.aepd.es) www.aepd.es.